Mutrade, as a leading provider of parking equipment solutions, takes pride in serving over 1500 satisfied customers worldwide and annually creating more than 9000 additional parking spaces. Our mission is to simplify life and contribute to local communities by making parking more accessible.
We specialize in delivering secure, space- saving, and cost-effective solutions tailored to meet our customers' specific requirements.
With a focus on promptness and quality, we ensure the fulfillment of all obligations while respecting our customers' time and budget constraints.
01 CUSTOMER FOCUSED SERVICE
With a comprehensive service framework, Mutrade ensures a seamless and efficient experience for its customers.
Initial Contact
Upon receiving an inquiry, we promptly reach out to our customers. During this initial contact, our sales team meticulously listens to the customer's needs and gathers essential project information.
Preliminary Design
Our engineering department conducts a comprehensive preliminary design to ensure seamless integration of our products. We offer tailored solutions to meet specific customer requirements.
Enter into Contract
Mutrade provides competitive quotations and, upon agreement, enters into a contract with the customer outlining optimal pricing and delivery schedules.
Production
Equipped with cutting-edge machinery, our facility can produce up to 2000 parking spaces per month, ensuring timely delivery to meet customer demands.
02 COMPREHENSIVE SUPPORT
By prioritizing customer satisfaction and offering comprehensive technical support, Mutrade aims to enhance the overall experience of its clients and contribute positively to local communities worldwide.
Goods Inspection
Stringent quality management procedures guarantee that our goods consistently meet requirements and are delivered on schedule through periodic inspections.
Shipment
Located in Qingdao, one of China's largest ports, we maintain shipping routes with over 700 ports in 86 countries, facilitating efficient and reliable global distribution.
Installation Supervision
Mutrade offers flexible support programs, including remote instructions, on-site supervision, and collaboration with local partners to ensure smooth installation processes.
Aftersales Support
All new Mutrade products come with a 5-year structural warranty and 1-year parts warranty. Our dedicated support team is available 24/7, 365 days a year to address any queries or concerns.
Post time: Feb-07-2024
